Sunday, October 6, 2019
Challenging Homeostatic Interpersonal Process Essay
Challenging Homeostatic Interpersonal Process - Essay Example Another key issue is the increasing economic challenges in today's society. According to Shulman (1996) there should be realization that economic pressures have highlighted the need for individual and support groups to provide emotional and psychological support for those that are most challenged. Coupled with globalization, people are not only having to deal with the social changes but also have to deal with the accelerated pace of these developments. Gitterman and Shulman (2005) that this issue had served to highlight competencies and deficiencies of sectors in the society that calls for a review of previous standards and approaches for social services. This opinion was also given by Blank (2002) and has prompted him to call for the evaluation of perspectives in welfare and social care not only as a service but also with regard to the factors that drive needs. The reaction has been not just in health and social service reforms but also in the involvement of the community. In the UK, in an effort to improve channels of services, the government has established community based programs to deliver or provide for social services (Lalor et al, 2005). ... As the demand for social services increase, so will the cost of providing and accessing social services increase: a development that has limited access to social and health services particularly in less affluent communities and further aggravates disparities in socio-economics levels. Thus, service partnerships and collaborating between the sectors of education, social and health services have increased in significance. The efforts also are an indication of greater awareness in the community regarding the urgency of social issues particularly those that affect children and the marginalized. The School Social Work and Attendance Department The School Social Work and Attendance Department in the Broward County School is a local effort that is committed to positively impacting student achievement by addressing and removing barriers to learning (SSWAD, 2007a). The programs include the assignment of social workers to each school, abuse and truancy interventions, counseling, health education, psychological services and programs for exceptional students. SSWAD wants to accomplish its objectives by ensuring that all students have access to the wide array of services provided the department assigns a school social worker assigned to every school. The initiative echoes Broward County School's campaign of "transforming education one student at a time" (Broward County Public Schools [BCPS], 2007) The school social worker intervenes as part of the schools' Collaborative Problem-Solving Team, the Crisis Team, and additionally, provides training and teachers' consultation regarding child abuse, homelessness, teenage pregnancy, mental health concerns, dependency, and
Friday, October 4, 2019
College graduates get low interest Essay Example | Topics and Well Written Essays - 250 words
College graduates get low interest - Essay Example ale, a research organization gathered statistics this year on graduates of over 900 colleges and universities, enquiring from them what they did at college and the amount they now make. PayScale then factored in the amount spent on the degree; after financial support .It is from this that the firm approximates the returns gotten from several kinds of degrees. It was found out that a degree course is a good bet wherever one studied it. This makes college graduates a safe bet as far as college low interest loans are concerned. The US. Department of Education develops and releases products that come with lowest student loans rates to assist college graduates. These include Direct Subsidized Loans that in 2013-2014 came with an interest rate of 3.86%, this is courtesy of US Department of Education. This rate is much lower than what is offered by private lenders. Apart from low rates of interest, students offered these loans arenââ¬â¢t responsible for the payment of interest during their schooling period. These costs are covered by governmental sources. Apart from federal low interest rates loans, there are also private lenders offering loan products that have low and attractive interest rates. Such products as these are tailored for students having outstanding credit scores as well as a cosigner having a good credit standing. Such like students are regarded as ideal borrowers since itââ¬â¢s very likely that they are going to honor their credit responsibilities. Most banks seem to reward such kind of b ehavior and battle for the business offered by
Barbie Doll by Marge Piercy Essay Example for Free
Barbie Doll by Marge Piercy Essay The poem, Barbie Doll, is about a girl who was growing up in a society which regard highly of female beauty. The title illustrates that most females were expected to be like Barbie dolls. These dolls cast pressure on the girl to be like supermodel. In this story, the girl failed to meet the standards of society and viewed as a social outcast.The first paragraph describes a growing girl who was presented with dolls, miniature GE stoves, irons and lipsticks. This will ensure that the girl will know which gender roles she should be and not too deviate from the accepted social custom. The mood of the poem changes when the author describes, the magic of puberty. Here, it refers to a time of emotional crisis that the girl went through as she matures. She is constantly teased for not looking like the typical Barbie dolls. The second paragraph began with mentioning the girls positive aspects, such as She was healthy, tested intelligent, possesses strong arms and back and abundant sexual drive and manual dexterity, These sentences portray the girl image (female) to male characteristics. The tome in the poem changes again when the author stated, the girl went to and fro apologizing, and everyone still say she had a fat nose and thick legs, the society again, scorn at the ugly appearance of the girl. In the third paragraph, line twelve to sixteen, the girl is expected to fake her natural behavior, emotion and characteristics. The fan belt was used to exemplify that one cannot endure the pressure placed by society to meet their standards and will wear out eventually. Consequently, she cut off her nose and legs. Therefore, the last paragraph expressed her death as consummation at last. Dont she look pretty? Everyone said. In this line, the author wants the reader to make good judgment to the senseless situation in which society judge beauty to female. I think that children, especially boys, are not born with hatred or feelings of enmity towards female who have physical figures below social standards. They are all programmed that way by selfish or ignorant male adults. If these male adults can only take a look at themselves and see that all they have done is to destroy. The lives of their opposite sex, driving down theirà self-esteem to the deepest pit, then this society will be a better place to live in.
Thursday, October 3, 2019
Factors that contribute to quality of life
Factors that contribute to quality of life A report by Garavan, Winder and McGee (2001) Health and Social Services for Older People, Consulting Older People on Health and Social Services: A Survey of Use, Experiences and Needs concluded within its findings that older women viewed that they had a low quality of life. Stuart-Hamilton (2000) states that an element within the ageing concept is that men for varying reasons die at a greater rate than women after the age of 70 and that therefore it could be concluded that the ageing experience could be a longer process for women. The elderly population in Ireland is increasing in that according to Connell Pringle (2004) the projected population of older women in 2021 is expected to be between 375,000 and 389,000 which would indicate a rise of over 50 per cent from that in 2002. Ageing can be defined as the process of progressive change in the biological, psychological and social structure of individuals à ¢Ã¢â ¬Ã ¦aged 60 or over (Stein and Moritz, 1999;4). According to Greenstein (2006) social research is abstract in general in that the concepts are not easily measured because of the subjectivity of the topics and that a way of gaining a vague measure within the research is to ask the participants their level of satisfaction or dis-satisfaction in relation to the sub-themes. Ageing has a direct biological decline and because of this quality of life has been regarded to be directly linked by the health of the person versus ill-health. But health being defined by the World Health Organisation cited in (Bond and Corner, 2004:2) as a state of complete physical, mental and social wellbeing have resulted in the concept that quality of life is much more complex and varied depending on other factors rather than being traditionally associated solely with health (Bond and Corner, 2004). Definition of Quality of Life Quality of life is not scientifically measureable in that it is very subjective to the individual depending on their experiences of ageing and that the terms well-being and life satisfaction are often used as a means of gaining an insight into the degree a person views that they are experiencing quality of life (Vincent, Phillipson and Downs, 2006). Research has shown that quality of life is subjective to the person, Abrams (1973) cited in (Bond and Corner, 2004:4) defines quality of life as the degree of satisfaction or dissatisfaction felt by people with various aspects of their lives. This literature review will act as a base for a thesis that will explore the views of older women in Cavan as to the factors that contribute to quality of life. The definition of what is quality of life is not easily determined and many authors offer different domains as the priority but in fact the priority will be subjective to what the individual older person measures as the most important aspect to them (Nay and Garratt, 2009). There has been much focus on what is quality of life in recent years in terms of social policies that have in turn directed service provision and providing care that is impacting positively on a persons quality of life according to Vincent et al (2006). Quality of life according to Nay and Garratt (2009) typically measures general health, physical, cognitive, sexual and emotional functioning while also measuring the happiness of the person but it is subjective to the person in that what one person views as important may differ from another person. Factors such as employment, social networks, social activities, self-identity, financial security and cognitive and physical function are considered to impact on quality of life (Renwick et al (2003) cited in Nay and Garratt, 2009). Also that quality of life in relation to older people is often used as an assessment measure of whether a service is supporting the needs of its clients in that it is not just a measure of quantity of life but that the life has quality within it so that the outcomes of supports or services are impacting positively on quality of life (Nay and Garratt, 2009). That measurement of quality of life is sometimes measured within one domain such as general health while others measure cover several domains. But in general the largest measurement of quality of life is the concept that it is directly connected to the health of the person and their satisfaction regarding their health (Nay and Garratt, 2009). Therefore Health Related Quality of Life is a term that is often used by service providers as a directive for their care provision (Nay and Garratt, 2009:352). Focusing quality of life within the domains of general health can create what is called the disability paradox in that older people rather than viewing their decline in health as an indicator of low quality of life that the expectation of inevitable physical and health decline has resulted in other factors such as social networks and their overall well-being as the domains used to measure their view of quality of life and that it is presumptuous to view that general health is the sole measure of quality of life (Carr and Higginson, (2001) cited in Nay and Garratt, 2009:353). According to Vincent et al (2006) people will view health, social networks and standard of living as important factors within their lives but that the importance of the factors will vary as the person proceeds along their life course. Research sources have shown the complexity in defining the key factors within quality of life and the initial reading by the researcher highlighted that the many elements could be loosely grouped within three sub-themes in relation to quality of life: (1) physical factors general health and physical mobility, (2) economic factors income, and standard of living and (3) social structure factors social networks, cultural environment but further reading has emphasised that even though these concepts are applicable that expanding them further will allow greater exploration and description. In that according to Stuart-Hamilton (2000) that focusing on a narrow of domains could result in some domains appearing more important within the research than they possibly are. That domains such as health, income, and environment have an impact on a persons life satisfaction in general and are all inter-related but that the personality of the person will also impact on the how they measure their life satisfaction (Stuart-Hamilton, 2000). Walker (2005) suggests that as quality of life has no distinct key factors that most research focuses on health, environment, employment and relationships. That the environment has within it the physical, social, cultural and economic elements that can either enhance or reduce quality of life. Health has within it general health and the physical, mental and emotional health of the person. Employment covers income and can be related to the wealth of the person. The key concepts with regard to quality of life as suggested by Hughes (1990) cited in Bond and Corner (2004) are: (1) Physical environmental factors which include quality of accommodation, access to public services such as shops, transport and other public services such as libraries and other leisure outlets. (2) Social environmental factors which include family members, social networks, the level of support obtainable from family and social networks and the levels of leisure activities that the person is involved in. (3) Socio-economic factors which include the general standard of living, the income available to the person and other means of wealth. (4) Cultural factors which include the age, class, gender and religious leaning of the person. (5) Health factors which include general health, mental well-being of the person and physical mobility. (6) Personality factors which include whether the person is an optimist or pessimist, will all impact on the subjectivity by the person on their measure of life satisfaction. (7) Autonomy factors which include the degree that a person has the capability to make their own decisions. (8) Satisfaction subjective to the individual the level of satisfaction over all the areas of their life that they judge as important. There is no definitive on what factors contribute to quality of life, therefore (Arnold (1991); McDowell Newell (1996) cited in Nay and Garratt 2009:355) suggest that the measurement of quality of life should include objective indices such as economic circumstances and housing, those that measure subjective aspects such as morale, happiness and life satisfaction and those that contain both objective and subjective components, such as health related quality of life But according to Bond and Corner (2004) the subjective and objective aspects are interrelated an illustration of this being in that the objective element of health related quality of life could be subjectively not important to the older person who as of yet has not experienced any health issues that they view as impacting on their quality of life. There is a view according to Stuart-Hamilton (2000) within society that the busier the life of an older person the more quality of life that they have. That the subjective measure of life satisfaction can be directly linked to the activities that an older person participates in that give a meaning to their life can be directly linked to one of the theories of ageing Activity Theory (Bond and Corner, 2004). That an indicator of life satisfaction can be the degree that an older person maintains activities within their community, in that the more activities indicate higher levels of life satisfaction. Bond and Corner (2004) disagree and agree with elements of this theory in that they state that although social networks and activities can maintain and support physical and mental health such as reducing depression that ageing has a biological element that can impact on health and reduces an older persons social network as confidantes become ill or eventually die and that it is wrong to e xpect an older person to engage in levels of activities to the degree that they did when they were much younger. Stuart-Hamilton (2000) suggests the concept that engaging in activities for the sake of them does not allow the older person the ability to make their own choices and that within the provision of services for older people that by assuming that any activity is better than none could be directly linked to the application of Disengagement theory whereby it is believed that the older person accepts that death is eventual and therefore prepares for death by choosing to dis-engage from society and that also it has a function of reinforcing the expected process of ageing in Western Society. Personality: And its link to health: One element within a persons personality is that it will relate to their choices with regard to their lifestyle such as diet, exercise all which can aid the life expectancy of a person but what if the persons personality has within it a negative outlook will this impact on how they view the ageing process and the biological decline and that rather than trying to improve their physical well-being by a healthier lifestyle that they approach death and illness as unavoidable and then reduce their activities and disengage from society (Stuart-Hamilton, 2000). Link between psychological well-being and personality and health: Research has shown a link between physical well-being and mental well-being in that according to Whitbourne (1987) cited in Stuart-Hamilton (2000) people that exercised and had levels of what they measured as physical well-being had a general feeling of overall well-being but therefore could it be said that people that have a poor physical well-being are more less satisfied with life (Stuart-Hamilton, 2000). Personality: Preference for lifestyle link: That the personality of a person whether they are an introvert or extrovert will also impact on the lifestyle they choose in that if they are an introvert it will probably follow that as they are older that they will not seek out social activities (Stuart-Hamilton, 2000). Disengagement theory Cumming and Henry, (1961) as cited in Stuart-Hamilton, (2000) suggest that as people get older that they automatically start to disengage from society in degrees as if in preparation for death and this is also supported by society in that the structures have come to expect this disengagement. This disengagement according to Stuart-Hamilton (2000) can be as a result of many factors such as illness, loss of family members, low income that does not provide for activities and also their personality type in that what if they are introvert or extrovert and that disengagement theory has been criticised for the overall image that older people are cutting ties with society in preparation for inevitable death. According to Maddox (1970) cited in Stuart-Hamilton, (2000) this disengagement may simply be a an aspect of the persons personality and that it is not an element of ageing at all. Merriman (1984) cited in Stuart-Hamilton (2000) also criticises disengagement theory an d states that ageing policies within many countries encourage that older people have an high profile within their community. Activity theory was proposed as a way of combating disengagement theory according to Stuart-Hamilton (2000) in that it was proposed that the more activities that an older person engaged in the better their life satisfaction. But this does not allow for choices for the older person and what if their personality is such that enforced activities is wrong (Stuart-Hamilton, 2000). Issues related to measuring Quality of Life There are issues relating to the measurement of quality of life in that the domains are both subjective and objective. The objective indices, such as economic circumstances and housing; those that measure purely subjective aspects, such as morale, happiness, and life satisfaction; and those that contain both objective and subjective components, such as Health Related Quality of Life measures (Arnold, (1991) cited in Nay and Garratt, 2009:355). Vincent et al (2006) agrees that there are both objective and subjective domains but unlike Nay and Garratt (2009) attributes social factors within the objective domains by stating that the number of social networks that a person has is objectively measureable but that the quality of these social networks is a subjective element. Likewise Vincent et al (2006) states that health although measureable in terms of whether an illness was present and therefore objectively measureable that the domain is also subjective in that the importance of health to quality of life will depend on what the individual views health to be. The view by Vincent et al (2006) that the meaning of what is health is subjectively defined by the individual is illustrated by the disability paradox as per (Carr and Higginson, (2001) cited in Nay and Garratt, 2009:353). In that older people rather than viewing their decline in health as an indicator of low quality of life in that the expectation of inevitable physical and health decline have resulted in other factors such as social networks as the domains used to measure their view of quality of life and that it is therefore presumptuous to view that general health is the sole measure of quality of life (Nay and Garratt, 2009). Anderson Bury (1988) cited in Vincent et al (2006) state that people can adjust to illness and develop coping skills so that the illness no longer factors as a significant domain to the person and this would therefore affect the measurement of health within quality of life research. Health and physical functioning as an objective measure in the domains of quality of life are mentioned continually and can in its simplest form according to Nay and Garratt (2009) be that if a person has a condition or range of illnesses be considered to have a low quality of life. But what if the adjustments suggested by Anderson Bury (1988) cited in Vincent et al (2006) were accommodations such as medication or lifestyle changes and were to adjust how the illness impacts on the person could it then be considered that although the health status remains the same but that the accommodations have resulted in the meaning of what is health to not be defined by illness or physical functioning. Therefore in relation to this research the aim is to explore the subjectivity of what the participant views as health and if any accommodations have impacted on the meaning of what is health. Economic factors such as standard of living are objectively measured according to Nay and Garratt (2009) in that income can be an indicator of a standard of living but according to Vincent et al (2006) this objective measure has to be balanced by the subjective measure of what is the expectation of a standard of living and according to Stuart Hamilton (2000) will be directly linked to past experiences of standard of living in that if a person has in the past had a particular standard of living the subjective measure will be linked to whether the same standard of living was expected by the person or not. Therefore in relation to this research with regard to economic factors as a domain within quality of life previous standard of living and expectations of standard of living as an older person and direct experience will be explored. According to Vincent et al (2006) quality of life has no scientific measurement that can define the exact objective degree of quality of life because there are so many variations of what is quality of life. That the experience of life may support or contradict what the objective measure describes as quality of life. Qualitative and Quantitative Methods: Quantitative methods are often the means of gaining information regarding what is quality of life but using quantitative methods will not allow for the subjectivity of individual experiences and their views on quality of life. That using structured questionnaires still conform to the researchers view of quality of life and does not allow for the exploration of the views of the older person. That these approaches do not allow for the symbolic nature and meaning of life to the individual (Vincent et al, 2006:158). Taking the view that as the person proceeds along the life course that their view of life will remain the same. Stuart Hamilton (2000) suggests that the life course Another challenge in relation to measuring quality of life and with particular reference to older people is that there can be such differences between each person in that as they age the experience in relation to physical, social, emotional, sexual and cognitive functioning is not as homogenous an experience and that these differing experiences will impact on what factors are key to quality of life (Stewart et al (1996) cited in Nay and Garratt, 2009). The setting that the older person lives within will impact greatly on the factors that are viewed as contributors to quality of life in that if a person is living within a residential unit that this group orientated setting will have different routines and rules in comparison to an older person living within community in general, and that for those within a residential setting that research has shown that dignity, self-determination and participation and accommodation of resident needs were considered to be the factors that impacted on quality of life (Nay and Garratt, 2009:357). That measurement of quality of life needs to consider the domains that are considered contributors within quality of life and that how the research is conducted in that the way that questions are asked can create a bias. As already stated biological decline is a natural aspect of ageing therefore if an indicator of quality of life were to be considered the level of physical functioning it would be inappropriate to ask the participant if they were physically able to do as much and for as long as they used to when they were younger and that this would not be a realistic indicator of quality of life according to Nay and Garratt, (2009). Measurement tools are World Health Organisation Quality of Life Instrument (whoqol) (Skevington et al 2004), cited in Nay and Garratt, 2009. Conclusion This literature review has explored the concept of quality of life and that the factors that are considered to contribute to quality of life are varied and can contain subjective and objective components and that older people in order to measure quality of life should not be viewed as a homogenous group.
Wednesday, October 2, 2019
The Search for Quark :: essays research papers
What exactly is Quark? Quark: a fermion which is believed to be one of the fundamental constituents of matter. All quarks have a fractional electric charge1. This pretty much means quarks have à ½ spin (rotate two full rotations to get to place it started), apply to Pauli Exclusion Principle, is one of the things that make up all matter, and its electric charge is a fraction. There are three different colors of quark; red, green, and blue. The colors always up to white. Also there are three different kinds of antiquark; cyan, yellow, and magenta. Quarks are at least 330MeV. Quarks were first proposed in 1964. It was named quark by Caltech theorist Murray Gell-Mann. He named them that from a quotation in a novel ââ¬Å"Three quarks for Muster Mark, Sure he hasnââ¬â¢t got much of a bark â⬠¦Ã¢â¬ 2 Gell-Mann said all mesons, baryons, and hadrons are made of quarks. He also said they are made of three types of quarks (up, down, and strange). That makes a total of nine types of quarks. George Zweig called them aces. Not many people believed in it at this time. From 1968 to 1973 MIT bombarded protons and neutrons with electrons. Electrons ricocheted off protons and neutrons as if it hit a hard, tiny object. The hard object was a quark. Over the years experiments and researches have led to a lot of indirect evidence that quarks exist. Despite all this indirect evidence they could not find a single free quark. No particle detector detected one. This led to a lot of non believers. As more proof has been shown that quarks exist it became more popular and less doubted. Chapter 1: Over coming Skepticism à à à à à Doubters did not believe in quarks. They thought of quarks just as a math equation that could explain a couple of things. They had good reason. The quark was never found free or even revealed itself. That was until 1974 when two discoveries occurred at the Brookhaven Laboratory and Stanford. They had found a new particle. Stanford called it the psi and Brookhaven called it the J. The new particle had to be a new kind of quark. Two years later Harvard theorist Sheldon Glashow named the new particle the charmed quark. This discovery shattered any doubts about the quark being real or not. à à à à à The discovery also shattered the bootstrap model theory. This theory said that protons, neutrons, and other particles were the smallest units.
Steven Spielberg Essay -- essays research papers
Steven Spielberg à à à à à As a kid in Phoenix, Steven Spielberg charged admission to his home movies while his sister sold popcorn. Although Spielberg excelled at making movies he was not a good student. He hated school and was one of the most unathletic students there. His movie making career began at the age of twelve when his father bought a movie camera that Spielberg used all the time. Instead of doing his school work he was using the camera. While he was working with his mom and sister on his projects, his father helped him make miniature sets out of paper mache.He turned out his first production, with script and actors, when he was thirteen, and a year later he won a prize for a forty minute war movie titled Escape to Nowhere. At the age of sixteen, his 140-minute production, Firelight, was shown in a local movie theater. In college, his short film, Amblin was shown at the Atlanta Film Festival and led to the boy genius's Universal Studios directing contract at the age of twenty. à à à à à Spielberg learned his craft doing television work, which included an episode of the Rod Serling series Night Gallery and the classic cult movie Duel. His first feature, The Sugarland Express, was released in 1974, and he was soon offered the chance to direct a thriller about a great white shark terrorizing a small New England beach town. Jaws cost $8.5 million and grossed $260 million. Spielberg followed it up two years later with Close Enc...
Tuesday, October 1, 2019
Article Summary
Article Summary With the increase in online courses, along came an increase in the drop out rates versus the traditional sit-in environment. During this study, valuable information was offered to increase student success and minimize drop out rates. There needs to be communication among peers and instructor to have success in online courses. A group of students from the University of Pretoria, were enrolled in a Masters program, and their online activities were tracked for 8 weeks, by a program called Learning management (LMS) track.The LMS tracking tool was able to offer nformation on ââ¬Å"students' blog postings, 161 5 discussions posts, an online quiz, and examination essaysâ⬠(Nagel, Blignaut, & Cronje, 2009, p, 41). Through their examination, they were able to categorize ââ¬Å"three stratifications of studentsâ⬠(Nagel, et al, 2009, 45) and their traits. The first stratification group was the fail grade, which rarely posted, hardly collaborated with their peers, sea rched very little, rarely replied to his online community, or provided no feedback. This caused frustration among other peers that were assigned to their group project, because they never articipated. ARTICLE SUMMARY This articles looks at movies with the same patterns and show the same disaster and apocalyptic genre as the movies that are leased in the late sass. The point of doing this is to track the four theme elements that are seen in films that are released before and after the 9/1 1 attack and how they are transacted into films. These four themes are: the representation of the apocalypse; the role of human agency; the role of religion; and the using of rhetorical means to provide commentary for the films.By doing this, we are saying that the movie representations of the apocalypse are much more pessimistic after the attack on 9/11 , which I think wows that science fiction, or ââ¬Å"sic-if,â⬠displays wider socio-political concerns and at the same time provides the expected awesome, audio-visual displays which can be labeled as entertainment. Representations fall into two broad categories: direct and indirect.Direct representation has the benefit of being easy to evaluate and are used to solving. This article uses images that we associate with 9/1 1 to describe something traumatizing that happens and cause people to look for a reason to control and to look for something or someone to place blame. Before 9/11 , films showed to have apocalyptic themes but in the end there is always some sort of solution.For example the article talks about the movie Armageddon and how the main character detonates the bomb exactly at the deadline, causing the asteroid to split in two and miss the earth saving everyone and everything. Looking post 9/1 1 , we see that after a traumatic event, people's ideologies change, films no longer have a person save the day, the main character is very flawed, there is no happy ending and salvation is not guaranteed. The one question that stands out to me as a reader is that if humans can cause this much damage, do we deserve a second chance?No, because: ââ¬Å"cinematic representations of the apocalypse both jettisoned overt references to Biblica l sources and shifted the etiology of the destruction away from supernatural forces and towards natural phenomena and/or the con- sequences of human action. â⬠(Gaston and Wallis 55) As the article progresses, I notice the abundance or religious references but at the same time: ââ¬Å"effectively removes the u preternatural as an agent of either destruction or salvationâ⬠. (Gaston and Wallis 58) .After reading this article, I came to the conclusion that anything that humans have set up in order to live comfortably like federal and local government, protection or even technology cannot be relied upon because these things could be the ones that could ultimately end us. Take for example the movie that the article refers to, V is for Vendetta. This movies is about a government that releases a virus and then turns around and comes out with a cure. Either way we look at it humans are responsible and salvation is not guaranteed. Article Summary In this article, the author, Debra Barrow, talks about how customer service has changed from the good old days of full service gas stations and face to face communication to today's self-serve, pre-recorded society. Customers back then were fiercely loyal to your business when you gave them good service in virtually any type of businesses. She examines if the downturn in the economy has something to do with the lowering of the level of customer service or if it has Just been happening for a while.The suggestions the author gives are very good and center on being empathetic to your customer. Making yourself or a representative available for face to face communication of issues and questions is also mentioned. She finishes with reminding us that competition is fierce customers have a wide choice of alternatives. The customer usually goes with the best value that they see. This does not dismiss the importance of customer service as people do remember those that treat them well.I feel th at the article is very good despite being perhaps a little obvious. But that in itself is the problem. Much of what is talked about In the article is no longer obvious to many people and they are not mindful of the Importance of giving or even achieving great customer service. As my career choice is in the information technology field, I can use the Information presented In this article to make sure that I keep both internal and external customers happy and that In turn will not only keep me happy, but will make my Job much more bearable.Ten years In customer service has taught me that while the customer may not always be right, the least that you can do Is make sure that they come away from your Interaction with a smile and feeling that their problem has been solved. Work Cited Barrow, Debra. ââ¬Å"Customer Service Back In the Day' CustomerServlceManager. 2012. Web. Septa. 2014 Article Summary By muskellunges ââ¬Å"Customer Service Back in the Day' that in itself is the problem.M uch of what is talked about in the article is no longer obvious to many people and they are not mindful of the importance of giving or even technology field, I can use the information presented in this article to make sure that I keep both internal and external customers happy and that in turn will not only keep me happy, but will make my Job much more bearable. Ten years in customer service can do is make sure that they come away from your interaction with a smile and Barrow, Debra. Article summary As the immigration population increases in the united States so does the New York workforce according to this article. Nonetheless this is not a very positive thing once the article goes in depth about why this is so. Sample says that in a time of widespread Joblessness, Mexicans, specifically in New York. Have proved to be skilled at finding and keeping work. The article focuses on Mexican because they are the it's largest immigrant group.They have the highest rate of employment and are more likely to hold a Job compared to the typical New Work's native-born population. This data was In accordance with an analysis of the most recently available census data. Surprisingly statistics show that Mexicans In New York are even employed at a greater rate than Mexicans nationwide. Sadly, these statistics do not happen without out the consequences of workplace abuse. There are several reasons why illegal immigrants are the targets and ideal workers for most employers.This is true for the fact that most employers are interested in hiring people who are willing to overlook some labor laws. Most of these workers said they had never been paid overtime compensation almost always were given the dirty Jobs and were sometimes forced to work on their only day off. As one of these employees said in the article, there is not much that they can do to even stand up for their right because they are too scared of either being fired or deported. The employment rate Just for New Work's working-age Mexican men is even higher at n astounding 97 percent.Some analysts believe that the census underestimates employment rates for populations with high numbers of Illegal Immigrants, Like Mexicans, because those without legal documentation fear revealing their employment status. Response: Sample addresses a lot of issues that emerge from hiring immigrants. There is not just the abuse of their rights and labor laws but, emotional or psychological abuse on these employees. This is a very helpful a rticle for those who do not understand or are angered by immigrants taking over American Jobs.It is not very appealing to the average American citizen to work long hours with a pay less than minimum wage. It is no surprise that in New York most Mexican immigrants are heavily concentrated in jobs that involve food preparation. Another area that they are not surprisingly hired in is construction. These are occupations that require a lot of hours on the Job and I know for a fact that Is can and most likely causes emotional stress particularly when hey are being extremely under paid. Article Summary One of the worldââ¬â¢s biggest insurance companies has experienced a major setback that urged the U.S. government to take the necessary procedures in acquiring and managing the firm ââ¬â AIG. The $85 million deal has spared the American International Group, Inc. or AIG to an imminent bankruptcy, which could create bigger problems for the holistic financial system.Obviously, AIGââ¬â¢s SOS is one of the many repercussions of the recent meltdown in Wall Street. Unlike the Lehman Brothers Holdings, Inc., the federal government cannot afford AIG to hit the bankruptcy pavement. AIG already was clamouring for financial aid from the government in order to prevent the firm from going bankrupt.Not until the recent Wall Street Meltdown, The federal government finally came into terms with AIG regarding the substantial loan that will spare the insurance firm from apparent bankruptcy.With this in tow, the government has acted accordingly upon its legal authority, which allows the governm ent to lend non-bank firms under ââ¬Å"unusual and exigentâ⬠circumstances that is stated in the Federal Reserve Act.AIGââ¬â¢s assets secure the said loan, which gives the government the security it needs even if markets continue to hit the ground (Karnitschnig et al, 2008). The height of AIGââ¬â¢s financial crisis reached critical levels when the credit rating was eventually downgraded. The insurance firm was compelled to place a $14.5 in collateral.However, AIG cannot seem to acquire funds in a wink of an eye in order to sustain collateral demands even though it has enough assets to sell. Eventually, AIGââ¬â¢s board approved the deal that spared the firm from hitting the bankruptcy pavement. The firmââ¬â¢s decision will secure all AIG policyholders and the firm itself to initiate and conduct assets sales in an apt manner.The federal government was more than aware that AIGââ¬â¢s possible bankruptcy will create repercussions, and it will result to a domino effec t of catastrophic proportions. Considering that most mutual funds and major banks are crucial holders of the firmââ¬â¢s debts, AIG would be the linchpin of setbacks for these firms as well (Karnitschnig et al, 2008). As AIGââ¬â¢s futile attempts to garner funds from private-sector banks in order to raise as much as $75 billions in order to prevent bankruptcy, abrupt financial aid given by the government secures AIGââ¬â¢s finances even if its insurance operations are stable and healthy. The federal government speculates that AIGââ¬â¢s financial woes will beget more problems for the firm, if ever it wonââ¬â¢t lend the much-needed finances the firm needs to spare itself from bankruptcy.AIGââ¬â¢s shares have plummeted 21% ($3.75) due to the fact that most investors have replenished stocks due to the insurance firmââ¬â¢s financial woes (Karnitschnig et al, 2008). Most insurance companies perceive that AIG is one of a kind, considering that former CEO Hank Greenberg f ounded AIG into the insurance giant that it is today. Industry pundits expect AIG to liquidate its assets in the Asian market in order to compensate for the loan it has from the federal government.However, AIGââ¬â¢s expansion to other emerging markets continues, as its insurance operations can result to substantial acquisition of firms in Asia as well (Karnitschnig et al, 2008).References Karnitschnig,M. et al. (2008). U.S. to Take Over AIG in $85 Billion Bailout; Central Banks Inject Cash as Credit Dries Up. Retrieved October 9, 2008, from http://online.wsj.com/article/SB122156561931242905.html
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